Guru is an online freelance marketplace for people who want to supplement their income or turn freelance work into full-time careers. Free membership allows users to submit 10 quotations every month while paid plans enable you to do more work.
Buyers can search for freelancers by price range, skill set and experience level – but should keep in mind that service fees may increase over time.
Freelancers
Marketing services guru.com is a website where businesses can find freelancers for many disciplines, including design and writing. The site provides tools for hiring, paying and contracting freelancers as well as establishing contracts and resolving disputes between freelancers. While its interface is user-friendly, some of its features may be confusing at times; additionally, according to complaints filed with the Better Business Bureau it has limited customer support options.
Once a business posts its job on Guru, they’ll start receiving quotes within hours from freelancers offering services in response to it. These quotes include freelancers’ prices, availability and deposit/autofund requirements as well as satisfaction ratings from past clients based on reviews and testimonials.
Other information included on freelancer profiles of freelancers includes their location and lifetime earnings. Furthermore, freelancers typically feature portfolios, education and experience details as well as membership status that demonstrates commitment and premium pricing; furthermore, the platform provides arbitration in case of conflict resolution.
Employers
Are You Searching for Freelance Work or Hiring People? Guru Offers an Enormous Range of Jobs as Employer! Join for Free as Employer to connect with freelance professionals across the globe while taking advantage of its Safe Payment System that allows payments through Escrow-Style Funds for projects.
Create an in-depth job post detailing the scope of your project to attract the appropriate talent and avoid disappointments. Be sure to outline any required skills, context for their use and any firm expectations such as delivery dates.
Use our search function to quickly locate a freelancer that meets your requirements. Narrow down your choices by considering their All-time Earnings, Transactions Completed, Member Since, and Files of Past Work. When you’ve found someone, invite them to submit a quote; additionally you can increase visibility by upgrading your job to Featured Job status.
Payment options
Guru offers various payment methods to receive earnings for jobs on its platform, but each has associated fees. Some require reaching a threshold before withdrawing funds while PayPal and Payoneer charge fees when moving funds across borders or currencies. Furthermore, each job completed can incur up to 4.95% project fees charged by Guru itself.
A traditional method for receiving payments from Guru earnings is via ACH transfer into a US bank account; however, this may come with fees from PayPal, your bank and other money transfer services that could reduce what you actually get paid in total. A better option would be a borderless multi-currency account with Wise Borderless Payments’ transparent exchange rates to manage fees levied on payments, giving more control of what fees may be levied against payments as well as unfair fees on earnings.
Customer service
Guru provides exceptional customer service for freelance platforms. Their Help & FAQ section covers topics for both employers and freelancers alike, making it easier to locate answers quickly. Furthermore, there is also mobile-friendly application processing, payroll withdrawals and checking your application status available on this site.
Customers can reach customer service using email-based ticket systems or social media, but both methods can be time-consuming when trying to resolve an issue. According to reviews published on the Better Business Bureau website, Guru support representatives have been slow in responding and provided canned responses when complaints have been lodged against them. In addition, nothing has been done by Guru to remove illegitimate profiles or compensate victims of scams; thus receiving a failing grade from BBB. Regardless, giving it a try might still be worthwhile, though you should proceed cautiously since there are other freelancing platforms with better customer service!
